With the right mix of technology, efficiency and customer experience, communication service providers (CSPs) may find that Africa offers more opportunity than almost any other region on the planet, according to Comverse(R) CMVT -0.62% , the global leader in business enablement through BSS, mobile Internet, value-added and managed services. At key upcoming African telecom events, Comverse draws from its extensive worldwide and regional experience and broad portfolio of solutions to show CSPs how to maximize success in this market on the rise.
“CSPs who prepare for the unique opportunities in Africa will find themselves positioned for significant reward in one of the world’s fastest-growing and most promising regions,” stated Denis Bernaert, Comverse SVP & Managing Director of EMEA. “Africa, whose population has recently passed the one billion mark, is adding tens of millions of new subscribers every year — and Africans are embracing mobile technologies as the communication infrastructure to propel progress throughout the continent. A veteran player in close sync with the region, Comverse has a comprehensive range of solutions fine-tuned for success in this market.”
At upcoming industry events TMF Africa (Johannesburg, September 18 -19, 2012) and AfricaCom (Cape Town, November 13-15), Comverse will demonstrate solutions and services that can help shape CSP success in this emerging region in the years to come.
At AfricaCom on November 14, Comverse will conduct a “Monetization Safari” at two key sessions. In an 11:40 Master Class entitled Africa on the Edge of Innovation and Progress: New Value-Added Service (VAS) Opportunities in a Rapidly Growing Mobile Centric Environment, Nir Flatau, VP Marketing and Business Development at Comverse, tracks facilitation of advanced services. He spotlights how network openness enabling African boutique applications unleashes the capabilities of African entrepreneurs to introduce apps that resonate with the local population.
At 12:40, Yariv Geller, VP Strategy, Planning and Marketing at Comverse, underscores the advantages of taking African Customer Experience Management (CEM) to the next level in a session entitled Start Worrying When Your Customers Are “Satisfied” — And Do Something About It!
Source: Market Watch.Com – Press Release – 17 September 2012