AfrAsia Bank launches a pioneering rewards program

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A first in Africa: AfrAsia Bank launches a pioneering rewards program, ‘XtraMiles’, offering a world of possibilities to its MasterCard cardholders

XtraMiles is a new currency that clients can collect not only on everyday spending, but also on bank deposits and investments held with the Bank

AfrAsia Bank (http://www.afrasiabank.com) introduces Africa’s first rewards program offering real time booking on over 450 airlines and at 200,000 hotels to its World and Titanium MasterCard cardholders. In collaboration with Infinia Services & Solutions and MasterCard, this rewards program enables cardholders to earn XtraMiles whenever they swipe their World or Titanium MasterCard credit cards. This innovative product underpins further the bank’s unremitting commitment to creating value for its niche market and differentiating itself through unique products with priceless privileges.

Prashant Khattar, Founder and Managing Director of Infinia Services and Solutions with James Benoit, Chief Executive Officer and Executive Director of AfrAsia Bank
Prashant Khattar, Founder and Managing Director of Infinia Services and Solutions with James Benoit, Chief Executive Officer and Executive Director of AfrAsia Bank

XtraMiles is a new currency that clients can collect not only on everyday spending, but also on bank deposits and investments held with the Bank. With a secure, convenient and reliable live platform, customers can complete an entire transaction with just a few clicks of the mouse, searching for fares, choosing a trip itinerary, booking a flight or hotel, and pay using their XtraMiles. Besides a complete accrual engine attached with Customer Relationship Management and communication capabilities, there is no manual processing of rewards as the platform will be accessed by clients for automatic redemption.

Cardholders have access to an extensive range of benefits including exclusive lifestyle experiences, local rewards and online merchandise among others.

“At AfrAsia Bank, we believe that it is important to anticipate our customers’ needs and wants, and tailor the most rewarding experiences for them. We are thrilled to be the first bank not only in Mauritius but in the African territory to introduce this revolutionary rewards program and living up to the strides we have taken to become our clients’ financial partner of choice. The collaboration with MasterCard and Infinia to introduce the XtraMiles rewards program cements our position as the best private bank in Mauritius, which is also in line with our strategy to serve our valued clients locally and globally,” says James Benoit, CEO of AfrAsia Bank.

“MasterCard and AfrAsia Bank have collaborated for more than six years to bring customers innovative products that complement their local and international lifestyles,” commented Daniel Monehin, Division President, sub-Saharan Africa, MasterCard. “We are thrilled that the bank has selected two premium MasterCard payment cards to introduce the first air miles rewards program in Mauritius.”

Prashant Khattar, Managing Director of Infinia Services and Solutions said, “At Infinia we put our customer’s customer at the forefront of our platform, offering them not only a wide range of products and services to choose from, but also a knowledge base to document behavioural spending.”

On a concluding note, General Manager and Executive Director AfrAsia Private Banking Thierry Vallet pointed out that as a financial service’s market leader in Mauritius, AfrAsia Bank tailors innovative banking solutions for customers, and partners with like-minded organizations. He pointed out that partnerships with MasterCard and Infinia, two organizations able to share global insight and experience, allows the bank to meet the demands of its affluent customers.