Smile Tanzania Leading 4G LTE Innovation with World First

smileToday Smile Communications Tanzania announced the introduction of two 4G LTE innovations to its customers in Tanzania – SmileVoice and SmileUnlimited.

Today Smile Communications Tanzania (“Smile Tanzania”) ( announced the introduction of two 4G LTE innovations to its customers in Tanzania – SmileVoice and SmileUnlimited (

Smile is the first operator in East Africa to offer its customers Voice over LTE services, giving them access to the fast growing Global standard for voice and video calling.

SmileVoice comes in two forms; using a world-first downloadable free mobile App that affords customers with Android and Apple iPhone devices the ability to make SuperClear voice calls over Smile’s 4G LTE network, or through the use of a VoLTE-capable handset (such as the latest Samsung devices) plus a Smile SIM card.

SmileUnlimited offers customers 30 days of unlimited access to Smile’s SuperFast 4G LTE mobile broadband service.

Mr Eric Behner, Country Manager, Smile Tanzania said, “Smile is the first mobile operator in East Africa to develop and introduce Voice over LTE, plus a world first to develop and introduce a free Voice over LTE mobile application that enables all our customers in Tanzania, with Android and iPhone devices, to experience high-quality voice calls over Smile’s network. We are committed to improving the quality of voice and data services in Tanzania, and with SmileVoice our customers can call anyone locally and internationally, just like on any other mobile.”

“With our recently announced funding Smile has expanded its existing 4G LTE network in Tanzania to 7 cities, and now provides 30-days of unlimited access to SuperFast mobile broadband – there is no other provider that is offering its customers such value and convenience,” says Mr Behner.

Elaborating on the SmileUnlimited offering, Mr Behner explained that any unlimited offering is subject to a fair usage policy (FUP). Smile’s Fair Usage Policy is very generous and ensures that connectivity will be maintained throughout the 30-day period.

Not only is Smile’s pricing more affordable than that of competitor narrowband offerings, but the superior quality of true broadband also makes SmileUnlimited a fitting application of Smile’s value proposition of speed, quality, reliability and simplicity.

The free SmileVoice App is a world-first, enabling customers that don’t have VoLTE-capable handsets the ability to make reliable Voice over LTE calls when connected to Smile’s mobile broadband. “In the Tanzanian market Android is the leading handset and together with the free SmileVoice App, we are ensuring that all our registered customers have a way to experience high-quality voice calls from their mobiles,” says Mr Behner.

To use SmileVoice, customers will be required to have a registered Smile SIM card and active SmileData service. When out of range of the Smile network, the SmileVoice App will enable calls from any device that is connected to the Internet via 3G or Wi-Fi at home or abroad. Customers who make calls when travelling abroad will be charged their local call rates, as if they were calling from home.


  1. Yes, smile’s service is fast, but the cost of their service prohibits more than 70% of the population from accessing it.

    ISP’s and service providers in Africa seem to operate in a bubble, while access is increasing and connection costs are coming down around the world, these cartels hike prices or at best keep them at the same levels we saw 10 years ago.

    Over the border in Kenya the situation is very similar with Safaricom controlling pricing and service levels in this space. Zuku now offer a fibre network in Nairobi, but unfortunately it seems to be made of toffee and melts in the sun. It It has regular outages which they seem incapable of fixing.

    The communications regulators in East Africa need to stop cozying up to these companies and start asking why ISP’s and service providers are by far the most profitable companies in the region and the IT development industry and businesses in general are paying through the nose for an internet connection.


    Safari company in Arusha, 2Mb internet connection (Habari Node) $600 per month

    Similar size business in UK, 100Mb internet connection $72 per month

    Seacom fibre cables have been in East Africa for years now, there is no excuse for this ridiculous, crippling Africa Tax on doing business with the rest of the world. Come on TCRA and CAOK start thinking about what is best for the population and less about your retirement plan.

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